Logo

Support

Libraries on the Go Help

To contact your Libraries on the Go partner library, please fill out the form below. Try to include as much information as you can, as it will help us solve your problem as quickly as possible:

Please Select Your Library *

Audiobook or Ebook? *

You must select at least one book type.

What is the title of the book you are trying to download?

If an error message appeared, what did it say?

Are you downloading first to a computer or mobile device?

Are you using a Windows or Mac operating system? If possible, include the version:

If applicable, indicate the type of device you are using (e.g. Android, iPhone, mp3 player, etc.)

What internet browser are you using when you have the problem?

Please describe in as much detail as possible the nature of the problem. What were you trying to do and what went wrong? *